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GoCo is pretty good, I’d go for it!
October 20, 2021

GoCo is pretty good, I’d go for it!

Veronica Meyers | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with GoCo

GoCo is our Ben admin system and links into execupay for payroll. It’s a good system overall but their customer service has lately gone down hill. We tried to apply for the Employee retention tax credit through them and they didn’t actually file it despite us filling out the paperwork several times.
  • User interface
  • Implementation
  • Ease of use
  • Customer service
  • Compliance
  • Communication
  • Simplify payroll
  • Simplify New hire onboarding
  • Difficulty with new laws during covid
GoCo is a little less expensive than other options and works pretty well overall.

Do you think GoCo delivers good value for the price?

Yes

Are you happy with GoCo's feature set?

Yes

Did GoCo live up to sales and marketing promises?

Yes

Did implementation of GoCo go as expected?

Yes

Would you buy GoCo again?

Yes

This is a great product for a small company. For a large group, it’s probably less well suited. Overall small business will like the ease of use and convenience of the product. A large business would need better reporting functionality and probably a better payroll system. Execupay is a little clunky.

GoCo Feature Ratings

9.3
Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
10
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
7
9.8
Pay calculation
10
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
10
Salary revision and increment management
9
Reimbursement management
10
Not Rated
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
10.0
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Employee recognition
10
7.0
Tracking of all physical assets
7
9.3
Report builder
8
Pre-built reports
10
Ability to combine HR data with external data
10
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
10.0
New hire portal
10
Manager tracking tools
10
10.0
Corporate goal setting
10
Individual goal setting
10
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated