Limited capabilities within sunset Google Optimize platform
April 30, 2024

Limited capabilities within sunset Google Optimize platform

Anonymous | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Overall Satisfaction with Google Optimize

We used to use Google Optimize as our experimentation tool, where we would run ab tests and personalisations. This was used to improve performance on our current website and fix elements that we were unable to do through development resource. We used this tool as we had GA360 and it was a free tool that we could take advantage of with our remaining tool stack.
  • Ab testing capabilities
  • Personalisation
  • Reports key metrics
  • Syncs up with GA data easily
  • Lack of support from google
  • Glitchy
  • Not a large range of segmentation compared to other tools
  • No AI features
  • +9% lead rates on site through a range of tests we ran through Google Optimize
  • Personalisations were live to 100% to enhance the dev capabilities we didn’t have
  • Continuously testing on our booking / checkout funnel
We switched from Google Optimize to AB Tasty which is a paid platform. AB Tasty provides much better capabilities and support, although this is with a cost implication which Google Optimize didn’t have. Google Optimize was useful as an introductory platform prior to getting a full programme running but this has now sunset so is no longer available.

Do you think Google Optimize delivers good value for the price?

Yes

Are you happy with Google Optimize's feature set?

Yes

Did Google Optimize live up to sales and marketing promises?

Yes

Did implementation of Google Optimize go as expected?

Yes

Would you buy Google Optimize again?

Yes

It is a little too limited for a full stack experimentation programme. Many times we required development support or tech advise but we were simply unable to get this due to it being google. This was a big problem for us. However it is quite good if you were looking to get started in experimentation and didn’t have the budgets for a wider tool.

Google Optimize Feature Ratings

a/b experiment testing
4
Split URL testing
2
Multivariate testing
4
Multi-page/funnel testing
1
Test significance
1
Visual / WYSIWYG editor
3
Advanced code editor
2
Preview mode
3
Experiment scheduler
7
Client-side tests
7
Standard visitor segmentation
6
Behavioral visitor segmentation
7
Traffic allocation control
8
Website personalization
7
Goal tracking
8
Test reporting
7