Item: Google Surveys
Rating: 8
Author: Verified User

Use Cases and Deployment Scope

Google Surveys are used for both internal and external use cases. Internally to collect data from employees - like their personal details for managing communication post their exit from the organization.

Externally to collect data from business stakeholders - preferences, point of views or even their personal details for follow up communications.

Google surveys are easy to setup and and are integrated e2e with our whole Google collaboration suite.

Pros and Cons

Ease of setup
Ease of responding to
Ease of integration with other Google or non Google products

It would be good to not limit to have a Gmail account to log into a Google survey
Self populate the email address with an option to update to the used
AI related suggestions for familiar data sets

Return on Investment

Google Surveys are responded by our customers - dealers, retailers and end users. As it's easy to handle, greater is its adoption and hence it definitely has a good ROI.
Employees as internal stakeholders also use it well to drive initiatives & projects within the organization. This enhances their engagement showcasing digital workplace and hence again a good ROI.

Alternatives Considered

SurveyMonkey and Microsoft 365

Ease of use
Ease of configuration
Ease distribution to stakeholders
e2e integration with Google collaboration suite

Key Insights

Do you think Google Surveys delivers good value for the price?

Yes

Are you happy with Google Surveys's feature set?

Yes

Did Google Surveys live up to sales and marketing promises?

Yes

Did implementation of Google Surveys go as expected?

Yes

Would you buy Google Surveys again?

Yes

Likelihood to Recommend

Google Surveys are easy to setup and configure with the questions you need to get answered. They can be sent easily integrated via email or even as standalone survey link. They help collect data, point of view and just about anything you need to collect from both internal and external stakeholders - employees, business customers, etc. Google's ease of use is its best selling feature

Life made easy with Google Surveys

Overall Satisfaction with Google Surveys