Google Workspace provides reliable email deliverability and spam protection! Collaboration is a cinch!
Updated March 03, 2022

Google Workspace provides reliable email deliverability and spam protection! Collaboration is a cinch!

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Google Workspace (formerly G Suite)

We migrated to Google Workspace primarily for email. We initially provided our own email services which is more difficult that it sounds and generally more trouble than it is worth for a small company. Dealing with spam, poor IP address reputation, and deliverability are all very difficult to control, especially when using a cloud provider where your email reputation might depend on your neighbour in the same IP block. When we used our own email servers we often had deliverability issues when sending mail to Gmail and Live email addresses. We were also always worried that our server might turn into an open relay for spam mail.

Since we have moved to Google Workspace, non of those things are even a thought anymore. Email is delivered reliably and we get the same spam protection offered by Gmail. We can also setup user management for our company and our clients and we have access to all of the security features we need to prevent data loss or unauthorized data access.
  • Google's service integration is seamless. Sharing files and documents with team members and clients couldn't be simpler. We can limit file sharing and access as needed.
  • As expected, Google Workspace integrates perfectly with Android phones allowing for a seamless mobile experience. Integration with iOS is also good.
  • Spam protection is second to none. I cannot remember ever finding a spam message in my inbox!
  • Google has a good reputation for email deliverability making it less likely your outbound mail ends up in someone's spam folder.
  • Google Workspace allows you to host multiple domains and alias domains on your account.
  • There is a robust set of tools to allow routing of mail to different mailboxes.
  • Collaboration is so easy with Workplace. Real time editing of documents is flawless. When chatting with collaborators, I can see their changes as they make them with no delay.
  • Pricing is a little bit higher than other services
  • The cost of each email inbox costs the same whether you want just email or all of the features. For example, we wanted a support email address that we could setup our support desk with. The cost of that added account is the same as the account I use with all of the features.
  • They removed their free tier for small organizations like mine and restricted the free tier from adding new domain names. This was likely due to abuse, but everyone lost the privilege of the free service.
  • Access to Google's spam filters
  • Email deliverability is near perfect
  • Top notch security
  • Access to a host of collaboration tools
  • Google Workspace costs us a little more, but our inboxes are safer for it.
  • Our email deliverability has improved significantly. No more lost or bounced emails with our invoices attached. Workspace helps us get paid!
  • Our support requests for undelivered email has disappeared.
We previously used Zoho Suite free tier. Deliverability was good and their spam protection was almost as good as Google's. The one drawback to Zoho was the inability to host more than one domain. Zoho's paid tier is cheaper than Google's, but [I feel] you don't get the same integration with Android and while Zoho offers a great service, the tools that were available didn't quite match Google Workspace.

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Android, Microsoft 365 (formerly Office 365), OneDrive
Google Workspace is well suited to companies that need reliability, especially for email. Having access to Google spam filters is probably the best feature Workplace offers. The chances of a phishing email landing in one of our inboxes is practically zero. External emails are also marked as such, so it is harder for a bad actor to impersonate somone from our company and breech security.