TrustRadius
RescueAssist Review 13 of 18
RescueAssist: "Goto Assist top rated in my book"
https://www.trustradius.com/remote-desktopRescueAssistUnspecified7.660101
Rick Lundgren profile photo
Updated March 18, 2015

RescueAssist: "Goto Assist top rated in my book"

Score 9 out of 101
Vetted Review
Verified User
Review Source

Software Version
10.4

Overall Satisfaction with GoToAssist

Used to connect with remote customers to either troubleshoot or to connect to help the customer transfer data from an old computer to new computer.
  • Connect to remote customers
  • Transfer files or programs to remote customers
  • Being able to reboot without having to reconnect
  • May not need as many columns or have them editable
  • Less customer interaction is required for long data transfer or troubleshooting problems.
I think it works very well.

Using GoToAssist

If I had my choice I would renew but I am not the decision maker.

GoToAssist Implementation