Overall Satisfaction with GoToMyPC
We use GoToMyPC in two ways. First, when we are out of the store and an employee has a question, we are quickly able to go login to help with any issue. Second, because we are not open every day because of COVID, we are able to access our databases remotely and answer customer questions as quickly as if we were open.
- Security
- Easy to access
- Rarely unavailable
- The GoToMyPC printer— it does not seem to work smoothly.
- Being able to help employees in real-time is probably the best feature. Really, this is something you should be proud of.
Do you think GoToMyPC delivers good value for the price?
Yes
Are you happy with GoToMyPC's feature set?
Yes
Did GoToMyPC live up to sales and marketing promises?
Yes
Did implementation of GoToMyPC go as expected?
Yes
Would you buy GoToMyPC again?
Yes