Invaluable Resource
December 18, 2020

Invaluable Resource

Holly Hart | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with GoToMyPC

KICI-LP Radio is a low power community radio station staffed by volunteers with professional broadcasting backgrounds. GoToMyPC is invaluable. We use it to update our programming on a daily basis. Especially during the pandemic, this allows us to manage programming remotely.
  • Reliable and efficient remote access
  • Excellent tech support
  • Reasonable cost and variety of packages to fit needs of nearly any size operation
  • Clear instructions.
  • Use needs to get used to working with screens that may need re-sizing.
  • Have needed to re-install a couple times, not sure the cause.
  • A remote "Undo" function would be useful.
  • Great to use with desktop or laptop, very difficult with tablet of phone; not impossible, but nearly so.
  • Sometime "freezes," not sure if that is an issue on your end or ours.
  • Vastly increased our ability to offer a wide range of programming in a timely manner.
  • Has made it possible to manage our station when unable to be there in person.
  • Has enhanced the ability to collaborate.
This application is ok, but not workable for more than one individual.

Do you think GoToMyPC delivers good value for the price?

Not sure

Are you happy with GoToMyPC's feature set?


Did GoToMyPC live up to sales and marketing promises?


Did implementation of GoToMyPC go as expected?


Would you buy GoToMyPC again?


While I am not familiar with many other applications, this is the best I have found. It functions well with different operating systems and types fo computers, is very reliable. The ability to connect with our studio remotely is not only extremely convenient, it has been critical during the pandemic and in inclement weather. One wish would be for a subscription that costs less for smaller operations. Easier management for tablet and/or phone would also be a great addition.

GoToMyPC Feature Ratings

Screen sharing
Not Rated
File transfer
Not Rated
Instant message
Not Rated
Secure remote access with Smart Card authentication
Not Rated
Access to sleeping/powered-off computers
Not Rated
Over-the-Internet remote session
Initiate remote control from mobile
Remote management of servers & workstations
Not Rated
Remote Active Directory® management
Not Rated
Centralized management dashboard
Session record
Not Rated
Not Rated
Monitoring and Alerts
Not Rated
Multi-platform remote control