Item: Grammarly
Rating: 8
Author: Verified User

Overall Satisfaction with Grammarly

Use Cases and Deployment Scope

We use Grammarly likely the same way many other businesses use it: as a tool to guide our language usage and make our communications crisp, clear and concise. The scope is largely any written communication, including email, Slack, and knowledge base articles/customer communications. It doesn't address business problems directly, per se, but it offers fine guidance.

Pros and Cons

Pros

Reduces word count for clearer sentences
Good diction advice
Filling in missing punctuation

Cons

The location of the overlay tool can be disruptive and hide text

Usability

The automatic rewording feature is nice.

Key Insights

Do you think Grammarly delivers good value for the price?

Yes

Are you happy with Grammarly's feature set?

Yes

Did Grammarly live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Grammarly go as expected?

I wasn't involved with the implementation phase

Would you buy Grammarly again?

Yes

Other Software Used

WalkMe, Pendo.io

Likelihood to Recommend

Grammarly seems well-suited for basically any written communication, especially for folks who struggle with the written word. Myself, I don't think I struggle at all, but it still manages to offer improvements on my messages, and I do find it helpful here and there.

Comments

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Grammarly Good

Software Version