Great bang for the buck that will take you all the way.
Updated April 27, 2016

Great bang for the buck that will take you all the way.

Jake Kittell | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Software Version

Standard

Modules Used

  • CRM
  • EMAIL automation
  • Ecommerce

Overall Satisfaction with GreenRope

We use GreenRope to keep track of everything about our customers. Every inquiry, every sales call, all their orders. We are a Start-Up company of 4 years. GreenRope has proved easy enough to get started with that we were able to make use of it within days of getting going. First we tried Salesforce. It seemed great if you were a big company. Not even a phone number for little guys to call. Next we tried Infusionsoft. Seems like it was a great program until they did a big platform switch just about when we came on board. Every thing I wanted to do they would say, "oh sorry, you cant really do that yet." With GreenRope, everything that I expect to work, works. And it is easy and reliable.
  • Easy to get going with. They were great help in importing data from infusion soft. Great people to work with in training.
  • Low cost. This program is affordable for us little guys. Does what you need. Cost less than half of infusion soft for more.
  • Powerful. It lets me do all the things that I want. They are responsive to new feature requests too. When you make a suggestion you feel like it is heard and appreciated.
  • I would like to see deeper email integration. I believe it is soon on the way.
  • Much better bang for the buck than Infusionsoft or Salesforce
  • Has helped us keep track of our growing contacts database of customer prospects.
  • We have been far more responsive to customer inquiries since it has been on board.
Infusionsoft. Promised of lots of power. Got lots of "No"s when asking for anything non standard.

Compared with a dozen others. My favorite.
If you are a small company looking to get going with a web based crm, that integrated easily into your website, landing pages and estore then this is a great place to start.

Simple enough to get going quickly, powerful enough that I expect to use it for many years to come. I have been pleased with my experience from the beginning. Especially it is pleasing when you call up for help. You just get the help you need. All of it!

GreenRope Feature Ratings

Customer data management / contact management
10
Workflow management
8
Territory management
Not Rated
Opportunity management
8
Integration with email client (e.g., Outlook or Gmail)
8
Quote & order management
8
Interaction tracking
10
Channel / partner relationship management
Not Rated
Case management
9
Call center management
Not Rated
Help desk management
Not Rated
Lead management
10
Email marketing
10
Task management
8
Billing and invoicing management
8
Reporting
8
Forecasting
9
Pipeline visualization
Not Rated
Customizable reports
7
Custom fields
9
Custom objects
9
Scripting environment
Not Rated
API for custom integration
8
Role-based user permissions
Not Rated
Single sign-on capability
9
Social data
9
Social engagement
9
Mobile access
8

Using GreenRope

2 - CRM, Marketing Automation, Order follow up, customer care

GreenRope Implementation

Using GreenRope

GreenRope Reliability