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GROOVE ROCKS MY SOCKS!
May 13, 2020

GROOVE ROCKS MY SOCKS!

Serena Cervantes | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Groove

Groove is used by our organization to track and log emails into Salesforce, our CRM. I also like how I can use Groove templates and how I can share my templates with other colleagues and co-workers in my organization. I don't use flows but those could be helpful to users with more personal organization.
  • Templates.
  • Interacting with Salesforce.
  • Track and log emails.
  • I wish it interacted with 8x8 to log calls so everything was in one place.
  • I wish I was able to store an address book and multi mail clients.
  • I wish it made so I can only share CERTAIN templates and not the whole folder.
  • Tracking.
  • Shows who opened emails.
  • Shows clicks viewed.

Do you think Groove, a Clari company delivers good value for the price?

Yes

Are you happy with Groove, a Clari company's feature set?

Yes

Did Groove, a Clari company live up to sales and marketing promises?

Yes

Did implementation of Groove, a Clari company go as expected?

Yes

Would you buy Groove, a Clari company again?

Yes

I absolutely love how Groove interacts and tracks emails with Salesforce. Also, nothing is easier to use than Groove's templates. I also like how I can share my templates with my colleagues. I simply cannot do my job without it. This is by far the best tool that works with our CRM.