Great tool for sales people!
May 26, 2020

Great tool for sales people!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Groove

Groove is being used to make calls, log them and also send emails to prospects. It addresses the problem of saving time for us salespersons who have to make several calls and send several emails on a daily basis.

Pros

  • Calls.
  • Log Calls.
  • Emails.

Cons

  • Logging calls right after the call ends: I often have to copy and paste the number or name of the person again instead of it being done directly from the call.
  • I make more calls.
  • I send more emails.
  • I keep track on my prospects and it helps me organising my work space on Salesforce.
I am really happy with the help and support I get for Groove. They always answer my emails and even when I needed 1-1 help they were able to do it via Zoom call, which is really nice from the support team.

Do you think Groove, a Clari company delivers good value for the price?

Yes

Are you happy with Groove, a Clari company's feature set?

Yes

Did Groove, a Clari company live up to sales and marketing promises?

Yes

Did implementation of Groove, a Clari company go as expected?

Yes

Would you buy Groove, a Clari company again?

Yes

I really like using Groove and have not had a problem so far. I mainly use it for sending emails, calls and logging calls. It allows me to keep a record of all the people I contact on a daily basis.

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