Item: Groove, a Clari company
Rating: 10
Author: Verified User

Overall Satisfaction with Groove

Use Cases and Deployment Scope

Groove is used by our entire organization to better track our sales efforts. Emails and calendar meetings are linked to our sales data portal which saves our salespeople an incredible amount of time and frustration keeping call tracking up to date.

Pros and Cons

Pros

Automatic tracking of emails & calendar invites to clients/prospects
Email templates allow me to have ready to go standard emails available for customization.

Cons

In the calendar feature, there is a "type of activity" dropdown that includes "phone" or "in person". Have a "web meeting" would be very nice in this COVID environment.

Return on Investment

I'm not able to speak to this for my organization. It saves me hours of time in my own week.

Support Rating

I have not needed support.

Key Insights

Do you think Groove, a Clari company delivers good value for the price?

Not sure

Are you happy with Groove, a Clari company's feature set?

Yes

Did Groove, a Clari company live up to sales and marketing promises?

Yes

Did implementation of Groove, a Clari company go as expected?

Yes

Would you buy Groove, a Clari company again?

Yes

Likelihood to Recommend

If call tracking is meaningful for your organization, this is a must have product. The amount of time saved is invaluable; it takes the activities your team is already doing and codifies it into your sales system instead of asking your salespeople to track separately.

Comments

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If your salespeople always complain about tracking calls, you need this product!