Item: Groove by Clari
Rating: 10
Author: Deana Cimorelli

Overall Satisfaction with Groove

Use Cases and Deployment Scope

We use Groove as an integration between Gmail and Salesforce. It helps to sync all of my outreach and inbound communication. It allows me to send flows to prospects and clients and saves me time from manual email reach out.

Pros and Cons

Pros

Integrates seamlessly with Salesforce
Allows me to send flows/ campaigns to clients and prospects
Provides real time stats on all email communciation

Cons

Would LOVE an app on my phone that would allow me to call and log to SFDC

Most Important Features

Flows
Syncing Gmail to SFDC

Return on Investment

Increased productivity
Constant communication with clients and prospects via flows

Usability

For the features that I use, Groove is very user friendly.

Key Insights

Do you think Groove by Clari delivers good value for the price?

Not sure

Are you happy with Groove by Clari's feature set?

Yes

Did Groove by Clari live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Groove by Clari go as expected?

I wasn't involved with the implementation phase

Would you buy Groove by Clari again?

Yes

Likelihood to Recommend

Being in sales, we are required to reach out to clients and prospects daily. Utilizing the Flow feature allows me to work smarter on other projects while I am automating my reach outs.

Comments

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Allows me to work smarter!