As an employee, I love Gusto
November 08, 2018

As an employee, I love Gusto

Jared DeLong | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Gusto

Gusto is used by our entire company for our payroll management. I do not personally manage our Gusto account, but from an employee's perspective I've loved using the app. It lets me quickly see a breakdown of my paycheck and also download various documents needed at the end of the year for tax purposes.
  • Gusto's interface is clean and easy to navigate. I can quickly find everything I need within the app.
  • Gusto sends monthly feedback surveys to everyone in our company. It's a great way to share what we love about the company and ways we think we can improve.
  • Gusto easily lets me download paystubs, various tax documents and review my benefits all in one place.
  • I do not manage our Gusto account so this may be possible, but it would be nice if you could manage time off requests within the system.
  • Again I do not manage our Gusto account so this may be possible, but it would be great if you could see more info regarding your health insurance plan in the system. We have to login to another system to see those details.
  • They send out an email every time you're paid which includes the total amount of your paycheck. This is fine, but I wish there was a way to turn off the dollar amount appearing in case I happen to open that email around someone else who I'd prefer to now share my salary with.
  • It seems like Gusto helps our management team easily track and manage payroll.
  • It cuts down on our HR team having to send us various documents that we may need. We can now just login to Gusto to get those.
  • Gusto's email surveys are a great way for our management team to collect employee feedback to improve the culture and management of the company.
I do not have a background in HR or payroll, so I haven't used other tools like Gusto. We use Employee Navigator to view our health insurance plans and enter time off requests. I feel like we could use just Gusto if it offered these features as well. I'm not aware of other tools out there that stack up well against Gusto.
With how our management team is using Gusto, it appears that it's great as a tool to track payroll and allow employees to print out paystubs and other payroll documents. However, it doesn't look like it's well suited to see health insurance plan info, submit time off requests or other HR abilities.

Gusto Feature Ratings

Pay calculation
10
Support for external payroll vendors
Not Rated
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
Not Rated