Overall Satisfaction with Hatchbuck
It is currently being used in one function of our organization - for our big trade show. It is being used to reach out to current and past exhibitors and also to target current and past exhibitors for different features we have that they would be involved in. Right now it is only being used by myself, and for Farwest purposes, however we are interested in using it for other areas such as membership and nursery guide.
It addresses the issues of tracking information and call downs and allows us to do targeted emails to specific folks. The tasks feature is the BEST!
It addresses the issues of tracking information and call downs and allows us to do targeted emails to specific folks. The tasks feature is the BEST!
- LOVE the task features.
- The customer support is excellent and l love the recent addition of email tips and info from Hatchbuck.
- Upgraded email features have been very helpful and easy to use.
- The tags are great to sort folks based on different areas they participate in.
- Helping users understand and better use the campaigns. I struggle with that.
- I would like a way to seek and merge contacts once they are already in the system.
- I would like to be able to delete tags that I no longer use or want and am unsure how.
- Increased tracking and efficiency
- Lead conversion has improved
I don't have much experience with similar products at this point in time. Very little experience with Constant Contact and Mail Chimp. What I can tell though is Hatchbuck's features are far more advanced.