Great product & fab Customer Service
October 05, 2022

Great product & fab Customer Service

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Hibob

- Hibob is our main HRIS system
- It enables us to have one main source of truth for how we store our teams data and helps to streamline our processes.
- We are a dispersed team with remote workers, so the Task Lists & Flows really help to ensure the process is being completed and everyone is aligned to where we are at in the process.

Pros

  • Onboarding flows
  • Task Lists
  • Analytics

Cons

  • I think there could be better scope with the Slack integrations, for example with the Talent Function, could it trigger a message via slack so people are notified to complete feedback, rather than doing this via email.
  • The login for Hibob is quite slow
  • Onboarding flows
  • Task Lists
  • Hibob has streamlined a lot of our processes. We are able to sync our ATS & Payroll tools through Hibob as well which takes out a lot of work as well.

Do you think HiBob delivers good value for the price?

Yes

Are you happy with HiBob's feature set?

Yes

Did HiBob live up to sales and marketing promises?

Yes

Did implementation of HiBob go as expected?

Yes

Would you buy HiBob again?

Yes

Hibob is really easy to implement across the business and very easy to get users engaged. The system is really easy to navigate and there are some useful integrations.

The support team are always fast to respond to my questions and to tell me about new features, or what they are developing in the near future. I've found some of the blogs really helpful.

HiBob Feature Ratings

Employee demographic data
7
Employment history
7
Job profiles and administration
Not Rated
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
8
Organization and location management
8
Compliance data (COBRA, OSHA, etc.)
8
Support for external payroll vendors
8
Approval workflow
9
Balance details
9
Annual carry-forward and encashment
9
View and generate pay and benefit information
9
Update personal information
9
View job history
9
View company policy documentation
10
Employee recognition
8
Report builder
8
Pre-built reports
8
Ability to combine HR data with external data
6

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