Always Been Really Satisfied With Every Aspect
October 20, 2022

Always Been Really Satisfied With Every Aspect

Narmina Ibrahimli | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with HID DigitalPersona

Our company uses HID DigitalPersona for fingerprint enrollment; it is solely used by our department to add an extra degree of protection. These fingerprint scanners are excellent since they are highly accurate, well-made, and come with a USB connection that is at least 6 feet long.

Pros

  • A resource for the company
  • Outstanding biometric solution

Cons

  • It has improved availability of drivers.
  • If you are not knowledgeable about it, do not purchase it.

Do you think HID DigitalPersona delivers good value for the price?

Yes

Are you happy with HID DigitalPersona's feature set?

Yes

Did HID DigitalPersona live up to sales and marketing promises?

Yes

Did implementation of HID DigitalPersona go as expected?

I wasn't involved with the implementation phase

Would you buy HID DigitalPersona again?

Yes

Fails to function without drivers. You won't be able to utilize this unless you have an established system with drivers and paid support. At the client sites, where we have placed a couple of them, each one has worked without a hitch. We've only ever had a hangup when the scanner runs out of power. We had a keyboard, mouse, bar code scanner, thumb drive, and a scanner hooked into a non-powered USB hub. Occasionally, the unit would "fall asleep," for want of a better phrase. The issue was resolved by immediately plugging the scanner into a port on the PC.
Yes, this software fully integrates with Microsoft Active Directory. Yes, since Active Directory serves as the database for users, workstations, and security groups. Our firm has benefited.
For some users that are a part of a certain security group and have some limited access permissions, we utilize Windows authentication.
  • It works well for the logging in and out of workers.
  • Simple to implement and aids in the security monitoring of employees' POS system usage, timekeeping, and voids. It has been a fantastic investment.
  • Right out of the box, the Postalmate program worked flawlessly.
Good for machines with several purposes. but not as useful for personal PCs. It would only be an upscale item.

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