HID DigitalPersona

HID DigitalPersona
Formerly Crossmatch

TRUE
About TrustRadius Scoring
Score 7.8 out of 100
TRUE
HID DigitalPersona

Overview

Recent Reviews

HID DigitalPersona Review

8 out of 10
January 17, 2022
Medical staff needed a way to quickly log in to computers. We added card readers and HID DigitalPersona software. Our existing employee ID …
Continue reading

A great biometric solution

10 out of 10
February 07, 2021
We are working to push out Digital Persona to all departments within our organization. It has helped us to maintain secure passwords for …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

View all pros & cons

Video Reviews

Leaving a video review helps other professionals like you evaluate products. Be the first one in your network to record a review of HID DigitalPersona, and make your voice heard!

Pricing

View all pricing

HID DigitalPersona

$3.75

On Premise
per user per month

Entry-level set up fee?

  • Setup fee required

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Features Scorecard

No scorecards have been submitted for this product yet..

Product Details

What is HID DigitalPersona?

The HID DigitalPersona multi-factor authentication software offers a new way to provide authentication services to users. Whereas traditional 2FA/MFA solutions are stuck on “what you have/what you know”, DigitalPersona leverages an array of authentication methods to access public and corporate network resources. Enterprise users can gain access to their cloud applications, such as Microsoft 365, VPNs, corporate networks, Windows desktops, and Citrix applications . Consumers can confirm their identity and authenticate transactions.

Balancing security and usability, HID DigitalPersona boasts one of the widest arrays of authentication factors in the industry. This includes one-time passwords, mobile-based push, smartcards, security keys, risk- and context-based methods, and biometrics, such as fingerprint, face, and behavioral keystroke.

HID DigitalPersona Video

HID Global product experts walk through the admin and end-user views of the DigitalPersona UI with a robust mix of deployable authentication factors. See how the solution addresses single sign-on, multifactor authentication, cloud applications and mobile security.

HID DigitalPersona Downloadables

HID DigitalPersona Competitors

HID DigitalPersona Technical Details

Deployment TypesOn-premise
Operating SystemsWindows
Mobile ApplicationApple iOS, Android, Windows Phone
Supported CountriesMost Countries except companies included in US Embargo

Frequently Asked Questions

HID DigitalPersona (formerly Crossmatch) provides a comprehensive multi-factor authentication solution. The vendor’s value proposition is that their solution frees users from cumbersome login activities while making it easy for an IT Team to secure access to their networks, data and applications.

The Okta Identity Cloud and Imprivata OneSign are common alternatives for HID DigitalPersona.

Reviewers rate Usability and Support Rating and Implementation Rating highest, with a score of 9.

The most common users of HID DigitalPersona are from Mid-sized Companies (51-1,000 employees) and the Banking industry.

Comparisons

View all alternatives

Compare with

Reviews and Ratings

 (109)

Ratings

Reviews

(1-25 of 33)
Companies can't remove reviews or game the system. Here's why
Dave Fromdahl | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We use HID DigitalPersona to log into our Active directory accounts and even a shared Kiosk account. Even when logging into the shared account, the credentials of the persona accessing that account are logged. It has very flexible multifactor authentication. It has a very extensive list of authentication methods you can use (fingerprint, face, smart card, pin, OTP, etc.).
Score 7 out of 10
Vetted Review
Verified User
Review Source
Desktop login for users is good but the high overhead of adding/removing licenses. Requires software installation on domain controllers, which most administrators tend to avoid. Upgrades are recommended to use their professional services.
Score 8 out of 10
Vetted Review
Verified User
Review Source
As HID DigitalPersona integrates with AD, it allows users to register their ID cards with their AD login which is stored in AD. This provides added security to their logins. A quick swipe of their ID card and they are in. Quicker logins mean better patient care and that benefits everyone involved.
Score 10 out of 10
Vetted Review
Verified User
Review Source
Yes, we have integrated Microsoft AD with Digital Persona. This has allowed our IT department to streamline some of our processes like templates, password resets, and password management. This has also opened our eyes to this tool and given us more confidence in the software. Digital persona integration with Microsoft AD is a great thing.
Score 9 out of 10
Vetted Review
Verified User
Review Source
That was a must-have from the beginning, as our small IT staff did not need another application to separately administrate. As we enable or disable a user in Active Directory, they are immediately set the same way in DigitalPersona. Easy administration equals staff augmentation for our team.
Score 5 out of 10
Vetted Review
Verified User
Review Source
The Active Directory logon is why we have stuck with them for so long. We have a large number of applications that utilize the Active Directory credentials and without this utilization, I believe the application would be severely limited in its use cases in an organizational setting.
Owen Heuston | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We have DigitalPersona fully integrated into Active Directory. Doing this allows the users to move to any part of the bank and log onto any machine securely at any branch of the bank. All of the passwords and credentials are stored in a central location. All security and authentication are managed within Active Directory.
Lisa Tolan | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
We have greatly benefited from this feature, as we are a MS AD environment. Being able to successfully authenticate users using not only secure but different features depending on the work zone has helped a lot. Being able to provide two factor or even three factor in some instances to protect the user, machine and data is wonderful.
Christopher McCarthy | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Yes, we have benefited from the Microsoft Active Director integration. We simply assign users to our AD groups or GPO and they are asked to register their finger prints by the client. It is easy to manage and delete or reset finger prints from within Active Directory, so users never have to worry about getting locked out if they have problems with their prints.
Score 10 out of 10
Vetted Review
Verified User
Review Source
Active Directory Integration is a key component of DigitalPersona. Once integrated all Active Directory user processes, like password changes, are transparent in DigitalPersona.

When an application uses active directory credentials for the application, you are initially prompted for how you want to sign into that application, like domain\username or username@domainname.com. DigitalPersona knows your AD password and it automatically logs you into that application.
Mauro Carrillo | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
We have benefited from AD integration. The additional extension of the schema allows having a better control to unlock, reset, and clear credentials of the users. It's easy to use and it becomes available on all the domain controllers in the environment. It also allows users to have a centralized password manager to be able to update their system passwords from one location.
Score 9 out of 10
Vetted Review
Verified User
Review Source
Active Directory integration has been key for us especially since we have converted to Office 365 integration and begun to utilize more cloud-based applications. This integration has allowed us to use Digital Persona as a "one-stop-shop" for employee security management across so many additional platforms.
May 27, 2019

Solid SSO Solution

Score 8 out of 10
Vetted Review
Verified User
Review Source
Absolutely. Anything that integrates with Active Directory is inevitably saving us an immense amount of time. When users are added or removed, the process is seamless. Changing passwords could be improved though.
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use several DigitalPersona features, Active Directory integration allows us to use Windows Biometric (Fingerprint) login on workstations where more restricted access is required.