HipChat's (nice). It's great and only getting better.
June 02, 2016

HipChat's (nice). It's great and only getting better.

Spyro Basilakes | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with HipChat

Here at Magnet.me we use HipChat throughout the whole organisation. It's great software which functions neatly across all departments regardless of location. Our IT guys can even code for a bot to work in it as well as a few other neat features (so credits to both them and HipChat). I'm convinced it'd work great in large scale operations with over 100 people as well, since chats are customisable according to your own operations/organisational structure.
  • Using emoticons is my favourite feature of HipChat, it often leads to a good office-wide chuckle at least.
  • The video connect feature is also useful and functions properly.
  • Grouping/customising chats & -groups, combined with "@[name]" functions to alert someone, is very useful.
  • Bugs/crashes still occur though not often enough to be a bother and there are plenty of updates and improvements.
  • Perhaps for the interface to have more customisability would be nice for personal use.
  • Some customisable sounds for notifications, or even quotes and the like, would make using HipChat more entertaining too.
None, other than chat programs for personal use - the What'sApp/Facebook Messenger & MSN/ICQs of old.
It's very useful to incorporate into your own office culture, especially in the more informal ones, where there's plenty of room for some entertaining use (emoticons, bots, etc., are all possible). Not sure how HipChat would stand out in large, formal cultured organisations.

HipChat (discontinued) Feature Ratings

Mobile Access
Video files
Audio files