HipChat Usage
June 29, 2016

HipChat Usage

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with HipChat

Our organization uses HipChat to coordinate teams for the creation of new products. The tool allows us easy access to all team members (no matter where they are located), shared knowledge of current activities, and a single tool to rely upon. HipChat has been an essential part of our ability to launch a new product in a timely manner.

Pros

  • HipChat makes it very simple to do screen sharing and assist remote developers
  • HipChat makes it easy to communicate with a select set of people in the team

Cons

  • Notifications can often be overwhelming. We have started to see problems team members missing communications because the notifications are too numerous.
HipChat is fairly comparable, but falls short of Slack's capabilities. The inability to easily edit messages in HipChat is a huge shortcoming that Slack has nailed.
It's best for teams with similar goals

HipChat (discontinued) Feature Ratings

Project Management
6.5
Mobile Access
6
Search
7
Communication
6.0
Chat
8
Notifications
3
Discussions
7
Surveys
5
Internal knowledgebase
7
File Sharing & Management
5.0
Video files
5
Audio files
5
Access control
5
Advanced security features
5
Device sync
5

Comments

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