1. Home
  2. Collaboration Tools
  3. HipChat (discontinued) Reviews
  4. User Review of HipChat (discontinued)
Hipchat
June 29, 2016

Hipchat

Dan Previte | TrustRadius Reviewer
Score 2 out of 10
Vetted Review
Verified User

Overall Satisfaction with HipChat

We use it to keep track of events that happen via different services, events on our own websites, and for most discussion between employees. We rarely email anymore.
  • The API is easy to work with.
  • It's much better than email.
  • It's down constantly. Uptime and reliability are terrible.
  • Sometimes the mobile app takes forever to load, making it difficult to reply to a message
  • It needs better integrations, like Slack. Adding integrations to Hipchat is much more difficult than Slack.
  • Seems to have stopped adding new features years ago, Slack does so much out of the box.
I've been using HipChat since before Slack launched. The only thing keeping us from switching is price. Slack seems to do everything else better.
Its not as feature rich as Slack, it's down all the time, but it is cheaper.

HipChat (discontinued) Feature Ratings

Project Management
2.5
Mobile Access
3
Search
2
Communication
2.5
Chat
4
Notifications
1
File Sharing & Management
1.5
Video files
2
Audio files
2
Access control
1
Advanced security features
1