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HipChat Review
July 01, 2016

HipChat Review

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with HipChat

We use HipChat when we need to get a group of people together to discuss urgent issues and improve collaboration usually across multiple locations.
  • Instant message history
  • API integration for customization
  • Flexibility
  • Limited notification settings.
  • Sometimes I miss notifications or get flooded by messages I don't care about.
  • Lync
Group chat is better in HipChat than it is in Lync. Also the saved history is nice.
It's great for group chats and where it is beneficial to have the chat history saved. Emails when you are mentioned are also great to make sure you don't miss something important.