New user, satisfied for now.
July 01, 2016

New user, satisfied for now.

Anonymous | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Overall Satisfaction with HipChat

HipChat is being used for project communications, where we have to share the information between all team members, but we don't want to obligate members to read the whole discussion, only when they are mentioned. However, it makes it possible to search important decisions through Hipchat history.

Pros

  • Notifications, you are notified only when mentioned in a discussion.
  • Integration with JIRA.
  • Clean UI.

Cons

  • Eliminate ads.
  • Voice rooms, with realtime transcript.
  • Video rooms.
HipChat is better because it is easy to mention other team members, and also it integrates with JIRA. I also use Skype for chatting with external people.
It is not a widely adopted tool, so I am not able to use it as my default instant messenger because my clients and suppliers don't use it.

HipChat (discontinued) Feature Ratings

Mobile Access
10
Search
7
Chat
8
Notifications
9
Discussions
9
Internal knowledgebase
Not Rated
Integrates with GoToMeeting
Not Rated
Video files
Not Rated
Audio files
Not Rated
Access control
Not Rated
Advanced security features
Not Rated
Integrates with Google Drive
Not Rated
Device sync
9

Comments

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