HipChat is not just a communication tool
July 05, 2016
HipChat is not just a communication tool
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with HipChat
My company has several locations around the world, and Hipchat has proved to be a really useful tool for our cross site communication. Security is our main concern, and encrypted conversations help us to be confident that our communications will be secure. Video chat, file transfer and the ability to search through our conversation history has given us really useful tools. Integrations with several other applications has it made easy for us to monitor and follow up on several internal process. [Had we done it] in another way, it may have caused outages due lack of timing visibility.
- Encrypted communication
- Highlighted code and quotations
- Integrations with other systems like Zendesk, Nagios, PagerDuty, Datadog
- gif, movies and other cool stuff integrated on conversations
- Group Video chat
- Recent login issues have been really annoying
- Mobile App sometimes shows it as being connected but it isn't updating
- Skype for Business, Slack and Lync
Hipchat behaves equally good among several other platforms used at my company (OSX, Windows, Linux). It brings us the possibility to integrate with most of our used tools, and the cost is lower than other options. Chat history and encryption makes it easier to find previous conversations or topics, and do it in a secure fashion.