HireVue has a few issues to work out | TrustRadius

Overall Satisfaction with HireVue

Use Cases and Deployment Scope

Our company, Paylocity, uses HireVue in the screening and interview process for hiring new talent across our product development team.

Pros and Cons

Pros

The look and feel of the user interface

Cons

The overall user experience is poor: video quality and connection. We frequently lose candidates and have to restart the interview.
The code-view/whiteboard is nice but would be better if we had screen share capabilities as much of our interview process is to review a project submitted by the candidate.

Return on Investment

Many times the use of HireVue has been an embarrassment for us to our candidates. Being a tech company we want the impression to our candidates to be impressive in terms of technical quality.

Likelihood to Recommend

If you are doing a quick initial call with a candidate it works fine but not so much for more in-depth technical screening.

HireVue Feature Ratings

Comments

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Nicole Frisbee
(Vendor Representative) commented 9 years ago
Hi Dave! We're glad to have Paylocity on board and using HireVue. Thanks for your support and feedback. We’ve added the CodeVue screen sharing request to our product roadmap with a target release of next quarter. You can add and track new product ideas and requests anytime, as well as view and vote on other customers request too in The Hub (our customer community): http://hir.vu/1n6m0sU. I looked at the connection issues you mentioned. We realize that technology isn't always perfect and we apologize for the inconvenience. The best fix for dropped interviews and poor video quality is to have a stable web connection and we have some admin tools on our side that can help diagnose the bottleneck. Next time you’re experiencing this, please call me personally (801) 231-5146 or you can contact our support team 24/7 available through phone, email or chat: http://try.hirevue.com/contact/ - Nicole