Hopin - An Event Manager's Dream
October 25, 2021

Hopin - An Event Manager's Dream

Tracey Major | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Hopin

We utilize Hopin to host virtual and hybrid user conferences for our company. This virtual platform allows for [...] podium-style presentations [and] interactive panel discussions, expo hall, networking breaks, meeting connections, polls, and other functionalities, which make the online atmosphere for our events much more engaging than a simple zoom webinar. Their backend broadcast studio, StreamYard, allows for easy transmission and recording of all of the content, which can be simulcast to make channels with the simple press of a button.
  • Hopin constantly is iterating to create a really user-friendly back-end system. As a company, it recognizes that event managers are being faced with the challenge of becoming virtual production technicians and mak[ing] that change easier to manage.
  • Hopin's back-end studio broadcast system makes it easy to create a seamless stream between pre-recorded and live presentations, with additional branding assets to make the overall stream look more professional and put together.
  • Hopin's networking and polling functionalities create great engagement within the platform that is measurable.
  • Hopin's ability to integrate with Salesforce and Marketo makes the lead flow process automatic and saves Event Managers from having to transfer that data manually.
  • Hopin's first version of their registration pages [was] a bit clunky, they were not as customizable as we would have liked to have seen, and the attendee registration journey was confusing at best - especially if you had added custom registration questions. This has been rectified by their integration with Canva.
  • Hopin and its back-end broadcasting studio (StreamYard) are still functioning as individual companies, which can create a little confusion when trying to switch back and forth between the platform. But it is my understanding that the future state will look much different, and the two companies will function as one platform.
  • Hopin has saved us time with their integrations with Marketo and Salesforce.
  • Hopin has level up-ed our brand management in being able to customize their registration pages and add logos + colors + videos to their back-end streaming.

Do you think RingCentral Events delivers good value for the price?

Yes

Are you happy with RingCentral Events's feature set?

Yes

Did RingCentral Events live up to sales and marketing promises?

Yes

Did implementation of RingCentral Events go as expected?

Yes

Would you buy RingCentral Events again?

Yes

Hopin's feature list and integrations were far superior to Bizzibo. Hopin's support team also blew Bizzibo out of the water - and not just during the contracting and onboarding process but also a year later, we are still seeing the same levels of excellent customer service.
Hopin is well suited for larger events where a simple zoom call would not suffice - things like hosted webinars, user conferences, large company updates, and virtual tradeshows. It is great in the hybrid space, as it creates a communal communication space for both online and in-person attendees.