RingCentral Events (formerly Hopin) is an online events platform that provides tools for virtual events, or hybrid events, like ticketing and registration, limitless event rooms, an expo hall, chat, and networking, as well as event branding and attendee engagement…
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| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
| Supported Languages | German, English, French, Hebrew, Italian, Japanese, Korean, Dutch, Portugese, Spanish |
Hopin has been widely utilized by users to produce and execute a diverse range of events, including large multiday conferences, 1-hour internal meetings, workshops, publicity events, and conventions. Users appreciate the platform's ease of use for both fully virtual and hybrid events. Unlike streaming events on YouTube or Facebook, Hopin offers greater control and transparency in identifying attendees. The expo areas and networking features of Hopin are highly valued by users, providing a more engaging online atmosphere compared to simple Zoom webinars. Additionally, the platform's reporting capabilities have been helpful in verifying continuing education requirements for medical and professional association conferences. Hopin excels at solving the problem of fragmented tech stacks for events by offering a comprehensive set of event features in one integrated package, eliminating the need for multiple tools and platforms. With its advanced email marketing features, replay area for missed presentations, and customizable registration page designer, Hopin has further enhanced its appeal to users. Whether it's facilitating the transition from offline to digital events or providing a virtual element to physical events in industries such as construction and real estate, Hopin has proven effective in delivering high-quality online experiences. Users have successfully utilized Hopin for various types of events including global alumni summits, leadership training programs, periodic conversations, sustainability festivals, and user conferences. The platform's features and integrations enable the organization of fully-featured digital conferences with good production values. Hopin is also praised for its networking feature which allows virtual conference attendees to connect and interact with each other. The addition of the backend broadcast studio StreamYard has made transmission and recording of event content seamless. Furthermore, Hopin is used by marketing teams to host large virtual conferences while other departments utilize it for webinars and similar events. In summary, Hopin's versatility and user-friendliness make it a valuable tool for hosting a wide range of virtual and hybrid events with excellent engagement and successful outcomes.
Clean and Customizable Interface: Hopin's interface is highly praised by users for its cleanliness and customization options. Reviewers appreciate the ease of navigation and personalization, which sets Hopin apart from other solutions.
Constant Improvement and Updates: Users have noticed that Hopin is constantly improving and updating its platform. Several sticking points that existed in the past have been addressed and resolved, leading to a smoother experience for them.
Integration of StreamYard: The integration of StreamYard into the Hopin platform has received high praise from users. They find StreamYard to be a powerful and user-friendly live studio solution that enhances the overall capabilities of Hopin.
Pricing Model: Users have expressed frustration with Hopin's pricing model, with several reviewers stating that it charges based on the number of registrants rather than the number of attendees. This has led to a need for workarounds and limited the use of certain tools, especially for free events.
Streaming Quality: There are complaints about the streaming quality on Hopin, with multiple users stating that it doesn't perform as well as YouTube or Facebook, particularly with weaker viewer connections. Many users have reported issues with the video feed stopping and starting.
Lack of Mobile Optimization: Some users have reported difficulties with mobile devices, stating that Hopin doesn't work well with tablets or smartphones for onscreen guests. This limitation has been mentioned by a significant number of reviewers.
Based on user reviews, here are the three most common recommendations for Hopin:
Users advise testing the platform and attending an event on Hopin to get familiar with its features as both a host and attendee.
Thorough planning and preparation for virtual events on Hopin is strongly recommended, including dress/tech rehearsals, support for presenters and exhibitors, and running test events with speakers.
Exploring customization options on Hopin to create a unique event experience is highly recommended. Users also suggest seeking advice from those who have used Hopin before and consider hiring a virtual event consultant for guidance.
(Note: Attendify is mentioned in one recommendation but does not appear frequently enough to be considered one of the three most common recommendations.)
