Great platform and working quickly to improve!
March 02, 2022

Great platform and working quickly to improve!

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Hopin

Our clients wanted something that was very easy to use, intuitive, and interactive. I think Hopin accomplished all of those very well. When guests enter the venue and get to the reception, they have a few buttons on the left where they can enter the different areas of the event. We customized this to the main stage, sessions, and networking. Hopin then allowed us to use a beta feature to push people into each area. For example, when it was time for the 1:1 networking sessions (that works amazingly) we could just put that on the schedule, and it would force everyone there to make it simple. Those are the types of little features they are working on adding to make this a great and very well-thought-out platform.
  • Digital event production
  • 1:1 networking
  • Simplicity of use
  • Account management responsiveness
  • Support
  • More flexible breakout sessions
  • More customization on the interactive elements
  • Ease of customization
  • Cost for additional registrants - they're not too competitive here
  • Our client is very happy with this platform overall
  • We will continue to monitor new features for future uses
  • We used this for internal meetings, so hard measurements were not applicable.

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It's a great platform to use with multiple clients. It can keep the accounts sorted on the backend which is great. Other platforms typically need a separate license per client. It's a very good platform for RTMP streaming. We used a mix of their Streamyard production studio and our own Vimeo feed. Everything on that end is really simple to use and their teams are more than happy to help walk through those. I would say it's really good for keeping the streams simple. We locked down navigation so people couldn't be wandering around the site while the main stage presentation was happening. We were able to use notifications and pin messages to provide info to the attendees during the stream which was very helpful when we were playing prerecorded content. I think if you have a very complex interactive event and don't need 1:1 networking, there are probably platforms that could be better. Organizing breakouts and features like that are fairly limited at this point.