Item: HotSchedules
Rating: 9
Author: Jody Gardiner

Overall Satisfaction with HotSchedules

Use Cases and Deployment Scope

We use hotschedules for our delivery drivers, waiters, managers, cooks, and hosts. As soon as the schedule is done our employees receive a notification. It makes swapping shifts easier for them and members of management. It makes requests off much simpler. It also has other built-in features for managers like a built-in logbook and checklist. I think that hotschedules is an essential part of any successful business. The more employees you have the more useful it is.

Pros and Cons

Pros

Labor reporting
Communicating with staff
Simplifies the scheduling process

Cons

Some settings cannot be changed without contacting hotschedules

HotSchedules Customer Support Pros and Cons

Pros	Cons
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response	None

Likelihood to Recommend

In an office setting where everyone works the same hours, hotschedules would be unnecessary. But in industries like restaurants, bars, and customer service, it is very useful and can save management time.

Comments

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HotSchedules changed the game for us