HotSchedules changed the game for us
May 15, 2017

HotSchedules changed the game for us

Jody Gardiner | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with HotSchedules

We use hotschedules for our delivery drivers, waiters, managers, cooks, and hosts. As soon as the schedule is done our employees receive a notification. It makes swapping shifts easier for them and members of management. It makes requests off much simpler. It also has other built-in features for managers like a built-in logbook and checklist. I think that hotschedules is an essential part of any successful business. The more employees you have the more useful it is.
  • Labor reporting
  • Communicating with staff
  • Simplifies the scheduling process
  • Some settings cannot be changed without contacting hotschedules
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
In an office setting where everyone works the same hours, hotschedules would be unnecessary. But in industries like restaurants, bars, and customer service, it is very useful and can save management time.