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HotSchedules Rocks!
May 15, 2017

HotSchedules Rocks!

Mitch Holda | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with HotSchedules

Currently we use HotSchedules at one of our restaurant locations.
  • General management of scheduling. Condensed the time to build a weekly schedule.
  • Provided Forecasting. Once data was in place HotSchedules is a great tool to forecasting sales and labor.
  • Staff notes. Offered another avenue of staff education.
  • Simplify the functionality of the program as a whole. I'm far from computer literate and the system is a little tricky to navigate sometimes.
  • Easy method of calculating labor forecasting. Requires a lot of data.... Simplify in the beginning and have the capability to adjust as business levels adjust.
  • Would love to see a function with testing or quizzes for the staff members. Something we can assign to them and they are required to complete.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Immediate help available
Support cares about my success
Quick Initial Response
None
  • Schedulefly
HotSchedules has much more detail in their program.
Larger staffed businesses will definitely see the benefits of HotSchedules.

Smaller staffed businesses should stick to old school methods if trying to cut costs.