Thank You Hot Schedules!
December 15, 2017
Thank You Hot Schedules!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with HotSchedules
Across the whole organization. It has made scheduling and checking hours much easier.
- It is super easy to copy schedules and paste them into future weeks if the schedule stays the same.
- The new clock in update has made it possible for employees to check their own hours.
- The support that is provided has proven to be helpful, especially when we first implemented HotSchedules.
- Their clock in update was much needed, especially now that employees can check their own hours.
- It needs to be made possible to check hours and make corrections real time and not the next day.
- There have been issues with the clocking in and out function, particularly when coming back from breaks.
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |