TrustRadius
Scheduling Made Simple
https://www.trustradius.com/restaurant-managementHotSchedulesUnspecified7.8221101
Matthew Allgauer profile photo
December 15, 2017

Scheduling Made Simple

Score 10 out of 101
Vetted Review
Verified User
Review Source

Overall Satisfaction with HotSchedules

We use it for the weekly schedule, sales forecasting, budgeting, as well as lower our labor costs across the board. Helps us lower OT and lower payroll mistakes. We run the report at end of the week and use it for payroll.
  • Schedule writing
  • Forecasting
  • Reports
  • Updates
  • Schedule writing made a little easier
  • Coaching when there are updates
  • Report finding they should have a search bar
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
The clocking in aspect has truly helped. It helps manage punctuality & labor savings. People can’t clock in early without a manager override and that helps. If they are late they must get a manager and that helps us control lateness.
I don’t use anyone else
We have lowered labor and OT significantly as well as payroll mistakes.
This has been the best tool I’ve ever worked with. It makes schedule writing so easy. Just to answer the previous question was difficult due to how good the system really is.