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HotSchedules review
February 02, 2018

HotSchedules review

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with HotSchedules

Scheduling
  • Builds templates well.
  • Easy drag and drop scheduling.
  • Allows online viewing and shift change management by team members.
  • Many labor strategy reports to help dial in schedule template efficiency.
  • Good integration with POS and time management systems.
  • Report printing can become an issue.
  • Building budgets can be hard and needs much tutoring to utilize for maximum efficiency.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support cares about my success
Quick Initial Response
None
I’ve used systems at other companies that are not as efficient and effective.
Well suited for the restaurant environment. With so many part time employees and team members in college, quick changes in their schedules and needs happen often and Hotschedules handles that well.