A very good and free add on to HubSpot platform
March 20, 2017

A very good and free add on to HubSpot platform

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

It is used by both sales and marketing department. It improves the lead generation and customer acquisition process.

Pros

  • Improving lead nurturing
  • Increasing deals closed

Cons

  • Customization options
  • Better sales process efficiency
It is a great way to have information about leads and customers all in one platform, so both sales and marketing departments can have a common database to refer to.

HubSpot CRM Feature Ratings

7.0
Customer data management / contact management
7
Workflow management
7
Territory management
Not Rated
Opportunity management
7
Integration with email client (e.g., Outlook or Gmail)
7
Contract management
Not Rated
Quote & order management
Not Rated
Interaction tracking
7
Channel / partner relationship management
Not Rated
Not Rated
Case management
Not Rated
Call center management
Not Rated
Help desk management
Not Rated
7.0
Lead management
7
Email marketing
7
6.0
Task management
Not Rated
Billing and invoicing management
Not Rated
Reporting
6
7.0
Forecasting
Not Rated
Pipeline visualization
7
Customizable reports
Not Rated
Not Rated
Custom fields
Not Rated
Custom objects
Not Rated
Scripting environment
Not Rated
API for custom integration
Not Rated
Not Rated
Role-based user permissions
Not Rated
Single sign-on capability
Not Rated
Not Rated
Social data
Not Rated
Social engagement
Not Rated
Not Rated
Marketing automation
Not Rated
Compensation management
Not Rated
Not Rated
Mobile access
Not Rated

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