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HubSpot Solution Tracker
June 28, 2022

HubSpot Solution Tracker

Victor Ramirez Benitez | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot Operations Hub (PieSync)

Our main problem was connecting our CRM to cleanse and automate our customer data. For this HubSpot offers native integrations with other applications to create a more efficient, aligned, and agile business. Connect contacts, leads, and our company data in two ways and in real-time. It unites all of your customer data in one connected CRM platform, resulting in a frictionless customer experience. I save operations teams hours of manual data entry, ensure up-to-date data, and maintain a clean, automated database of complex business processes without errors.
  • Is easy to set up and design features that you really need, as well as the pipeline sales.
  • The business card feature on my cell.
  • HUB to help sort, score, prioritize and then communicate to the customer.
  • Is easy to manage each lead as it comes in and fully maximize the potential through the automated emails.
  • A centralized Dashboard that allows a full visual all the data
  • Some limited abilities to visualize data in dashboard reports ( vs. %, getting closing %, etc.)
  • Not automatic reminders
  • They manage operations request that comes in with our clients and keep track in a pipeline.
  • The integration capabilities, the operations, marketing, and sales.
  • Calculations in the report.
  • 1 millions USD in ROI the first year, exceed expectations.
Improved analytics, well easier to read and show to team members, and using it to keep track of sales and the status of those sales. The simple grid tracks were easy to use and see where each client was in the sale pipeline.

Do you think HubSpot Operations Hub delivers good value for the price?

Yes

Are you happy with HubSpot Operations Hub's feature set?

Yes

Did HubSpot Operations Hub live up to sales and marketing promises?

Yes

Did implementation of HubSpot Operations Hub go as expected?

Yes

Would you buy HubSpot Operations Hub again?

Yes

In cases of brands that have been in the market for a long time but do not see any impact from new clients or consumers, HubSpot is ideal since it allows to keep the brand fresh in the mind of the audience. HubSpot additionally provides insight into what we're doing and allowed us to align the sales team with company goals. It also ensures that you receive updates from your computer. We can handle all programming requests that come into our team. One thing that HubSpot can improve on is not having a good centralized dashboard that allows for a full view of ALL data coming in. You can go to each piece, but not having them all attached to the board adds a bit of a challenge. It's not very complex to handle, but it would be easier to use if it had that feature.