Satisfied small business user
September 05, 2023
Satisfied small business user
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Human Interest
Human Interest provides us with a retirement savings benefit for our employees. Almost all of our eligible employees participate in the 401K plan that we offer through Human Interest. The plan is a way to take care of our employees and to stay competitive as an employer, while doing it in a way that minimizes the overhead effort and time involved by our company staff, because it's optimized for a small business such as ours. It is also appropriately priced for us as an employer, while offering low-load funds for our participants. The range of options for funds is good.
- optimized for small businesses
- takes care of most of the administrative overhead of our 401K plan
- offers a good range of options for funds
- well-priced
- We purchased concierge service, but contact person changes frequently, and getting support when we need it is sometimes spotty.
- Sometimes features of the admin dashboard / portal don't work correctly.
- When contact person changes for concierge service, typically we're not notified, and we don't know who to contact when an issue comes up.
- good employee portal that lets them manage their accounts on their own
- well priced
- good selection of low-load funds
- Gives employees a good, valued benefit.
- It gives our employees something they truly need.
- It makes us more competitive as an employer.
- Guideline
Pricing structure and other aspects of Human Interest at the time were preferred.
Do you think Human Interest delivers good value for the price?
Yes
Are you happy with Human Interest's feature set?
Yes
Did Human Interest live up to sales and marketing promises?
Yes
Did implementation of Human Interest go as expected?
Yes
Would you buy Human Interest again?
Yes