Worth every penny!
Anonymous | TrustRadius Reviewer
January 20, 2020

Worth every penny!

Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with IBM Cloud File Storage

IBM Cloud File Storage is currently being managed and ran by the Information Technology Department. The entire organization's file structure is housed here though. It allows us to easily store, manage, and access our secure information in a stable and reliable environment. Using this platform gives us the flexibility and assurance that our valuable data is safe, secure, and ready when we need it.
  • Easy to use management tools.
  • Secure access to files.
  • Price is steep for new users before trying it out.
  • I'd like to see automatic exports to local drive storage.
  • It has made file storage a one-stop shop.
  • It allows us to free up time to focus on new projects and easily find needed resources.
It provides a much higher level of security and uptime than Google Drive. It has a similar structure set up for the organization. Google Drive is easier to be set up but much more simple in its layout and uses. Both are great tools to use and depend on the size of your organization.
Anytime I have needed any assistance with setting up or troubleshooting an issue with this software, whether it be through email or phone, their support team has been helpful, prompt, and easy to work with. I am overall very satisfied with the support they provide that I receive. One of the most helpful teams.

Do you think IBM Cloud File Storage delivers good value for the price?

Yes

Are you happy with IBM Cloud File Storage's feature set?

No

Did IBM Cloud File Storage live up to sales and marketing promises?

Yes

Did implementation of IBM Cloud File Storage go as expected?

Yes

Would you buy IBM Cloud File Storage again?

Yes

IBM Cloud File Storage is useful for storing large amounts of private, sensitive data as a means of securing it and keeping it backed up to prevent data loss. It is not as useful yet in terms of accessing documents and files that you would be using daily or weekly. It takes getting used to the interface, but once you do, it is pretty simple.

IBM Cloud File Storage Feature Ratings

Service-level Agreement (SLA) uptime
9
Dynamic scaling
6
Elastic load balancing
6
Monitoring tools
8
Pre-defined machine images
6
Security controls
9