Review - IBM Cloud File Storage
February 22, 2023

Review - IBM Cloud File Storage

Edmilson Emmanuel Moura Andrade | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with IBM Cloud File Storage

We use IBM Cloud File Storage integrated with Watson Assistant, which is how we managed to make documents available to users of cognitive chats. In addition, we have a tool, Chat Tools, where documents are generated so that the curator can analyze user interactions in conversations with the Bot, and when stored in IBM Cloud File Storage, it is possible to have quick access, in addition to being able to match with your peers for continuous improvement of integrations with Watson Assistant.
  • Availability. During the period of use, we had no case of unavailability, and this is important.
  • Easy management
  • Easy integration via API
  • Endpoint that returns the file in base64, today it is necessary to do it in the backend of an application
  • Having a reliable environment to deliver to bot users is of great impact for the company.
  • Possibility of storing several reports and being able to share them among curation peers for improvement with Watson Assistant

Do you think IBM Cloud File Storage delivers good value for the price?

Yes

Are you happy with IBM Cloud File Storage's feature set?

Yes

Did IBM Cloud File Storage live up to sales and marketing promises?

Yes

Did implementation of IBM Cloud File Storage go as expected?

Yes

Would you buy IBM Cloud File Storage again?

Yes

IBM Cloud File Storage is a great tool for integration with your applications, as it has excellent documentation of its api, thus facilitating the development of software that is integrated with it.IBM Cloud File Storage also has high availability, which is vital for our applications, and is easy to configure.

IBM Cloud File Storage Feature Ratings

Service-level Agreement (SLA) uptime
8
Dynamic scaling
7
Elastic load balancing
8
Pre-configured templates
9
Monitoring tools
10
Pre-defined machine images
8
Operating system support
7
Security controls
9
Automation
7