Great product that’s worth the price!
August 23, 2018

Great product that’s worth the price!

Alex Lisic | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Streaming Manager (Ustream Pro Broadcast)

Overall Satisfaction with IBM Watson Media's Video Streaming

Implementation was easy for us. Very quick and simple. As long as your hardware works and you make sure to set your video to the correct frame rate you should be pretty plug and play!
This is super easy to use. We train volunteers who have no background in video to run this service.
We stream multiple times per week our events that occur. This is the life blood of our organization and we stream at least four times a week. Multiple users and sometimes in multiple locations.
  • Incredible customer service.
  • Reliable streaming platform.
  • Lots of customizable features.
  • Ability to host multiple shows or channels under a single account.
  • Bring back an in house software package.
  • Easier access to credentials to integrate streaming within other apps.
  • Cross platform sharing to YouTube or other organizations supported.
We have used it specifically to gain new followers. Often people watch us streaming and then physically attend a service. It also has helped us increase online revenue significantly over the last 5 years.
Well suited for someone who needs to stream and stream a lot. You may pay a little more for the service than others but it will never fail on you and customer service is great. Less appropriate for smaller shops who do occasional work or don’t have pro-grade equipment. You can get by with a smaller platform service if you need but be aware that what you make up for in $ you may sacrifice in service and reliability.

IBM Video Streaming Feature Ratings

Lead generation
6
Video personalization
9
eCommerce
6
Support for advertisements
7
Video SEO
7
Integration to Marketing Automation
7
Integration to Salesforce.com
Not Rated
Integration to Marketo
Not Rated
Integration to HubSpot
Not Rated
Integration to Eloqua
Not Rated
Integration to LMS
Not Rated
Video access controls
9
User management
10
Video link sharing
10
Internal video
10
External video
10
Player customization
10
Embedded videos
8
Video quality / Bandwidth controls
10
Mobile compatibility
10
A/B testing
9
Streaming quality reports
8
Per viewer tracking
9
Per video tracking
9
Video analytics dashboard
9
On-Demand video
8
Live streaming
10
Impact of streaming on network
8
Video upload & format support
8
Video library / File management
8
Video portal
6
Audience polling
6
Audience Q&A / Live chat
6
Video comments
6