No-Nonsense Live Streaming Solution
August 27, 2018

No-Nonsense Live Streaming Solution

Derek Hoiem | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Streaming Manager (Ustream Pro Broadcast)

Overall Satisfaction with IBM Watson Media's Video Streaming

It's a good solution for reliability but needs better options for the embedded window, particularly for mobile, and could be a better value for small to medium broadcasters. I'd also like to see more features. The ability to have multiple channels (different viewing windows targeted to different audiences) is a nice feature.
The user interface is pretty straightforward, but simply needs optimization. (Please hire a seasoned UX person to fix it.) However, all of the key features are there and understandable. It's a great platform overall, a bit expensive, and could use some more options for its viewing experience, and a better "smart" embedding window for mobile applications.
I've been using IBM Cloud Video (UStream) for a number of years now in support of a music blog that I run, and also for events that I livestream for my clients. Although many other free solutions have come online in recent years (YouTube Live, Facebook Live, etc.) they simply are not as reliable as having a private streaming service. IBM Cloud Video allows us to stream from a multitude of professional devices, including Teradek gear that we use a lot, both reliably and easily. Also, the cloud recording is fantastic and allows me to have peace of mind that beyond our local recordings (from a camera or recorder) we will have a cloud-recorded video that we can download to give to the client and/or edit later.

Pros

  • Cloud-based video recording.
  • Reliable transmission of video, resulting in ease of starting a broadcast (more important than you think) and a clear and smooth picture.
  • Ability to save recordings, organize them, share them, and send them to other online video services.

Cons

  • The user interface is pretty good, but it definitely needs some improvements to help organize videos better, and request online restoration of videos that have been taken offline.
  • As far as I can tell, new features haven't been added since UStream was acquired by IBM. It seems like development has been paused, or focused on back-end improvements that we as users simply don't see. Would like to see some new improvements being made, especially at this price point.
  • The mobile viewing window lacks options and cannot detect device orientation. So I embed a video on a page that I can publish through an app, but then the viewing window does not orient correctly, without some complicated JavaScript that I personally have to write. This is an example of a feature that IBM should make and have part of the viewer window platform. Mobile friendly is essential in this day and age.
For scenarios where you want a reliable broadcast window, without all of the noise from YouTube or Facebook. You can have a clean viewing experience embedded on a web page or mobile app. And also you can cloud-record your broadcasts so you can download and edit them later.

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