Ustream is a lifesaver! Before Ustream we were using WebEx conference calls and the experience was horrible!
January 20, 2017

Ustream is a lifesaver! Before Ustream we were using WebEx conference calls and the experience was horrible!

JD Larsen | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Streaming Manager for Enterprise (Ustream Align)

Overall Satisfaction with IBM Cloud Video (including Ustream)

Don't use the blackmagic device that they recommend. It's garbage, overheats, doesn't do HD, and audio is choppy. Instead, get an inexpensive HDMI video switcher, and a decent laptop.
With 1 or 2 practice runs, pretty much any halfway savvy computer user can learn to run the Ustream meeting.
We use Ustream to live stream all of our technology group's all hands meetings. We also use it for our annual district meetings and annual stockholder's meeting. We store the videos on the Ustream website for later viewing as well. This allows folks that are scattered around the globe to view the information live, and lets people watch it after the fact in case they missed it.
  • We frequently have over 150 concurrent users streaming the content during the meeting without bandwidth issues.
  • The Ustream producer tool is awesome.
  • The customer support we've received when we've had questions has always been fantastic.
  • We had some issues finding equipment and hardware that works well with the producer, but we've been able to find hardware now that works well for what we need.
  • There were a few times when audio wouldn't work or was choppy, and we would have to restart the streaming laptop to resolve the issue.
  • We've had some issues presenting content coming directly from a presentation PC instead of the camera, it took some time to figure that out.
  • Getting multiple cameras to work was a challenge since the bus would get overloaded with multiple HDMI/USB inputs. We ended up buying a switcher and that solved all of our problems. I wish Ustream had recommended that setup from day one.
Ustream was hands down the best option. When we were doing our research, I was able to download the tool and immediately start streaming, it was incredibly intuitive. The other tools were much more complicated and difficult to use.
It is perfect for streaming 1-way content live, and for viewing recorded meetings after the fact. It is not suited for 2-way video, or situations where you want to hear or talk to people that are remote. There is about a 30 second to 1 minute delay between Live and what they are seeing remotely.