When reliability affects your credibility go with Ustream
January 20, 2017

When reliability affects your credibility go with Ustream

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Streaming Manager (Ustream Pro Broadcast)

Modules Used

  • Ustream eCDN (IBM Cloud Video Enterprise Content Delivery Network)

Overall Satisfaction with IBM Cloud Video (including Ustream)

Implementation was a snap. We needed to be up and running as fast as possible and couldn't afford to waste time on setup. We had TV engineers and IT staff involved and everything went as planned.
Ustream does everything it's supposed to do. It delivers high-quality live video with zero downtime. The backend is easy to navigate and the setup could be done by a child. We stream live video on several channels 24-hours a day, 7-days a week with very few issues. When we do have downtime it is always a local issue.
We use IBM Cloud Video to live stream newscasts from our tv stations, important press conferences, live weather updates, regional sporting events and internal company communications. Being a media organization with its credibility at stake, it is critical that we are consistent and IBM Cloud Video has been extremely reliable. The quality of the stream has been exceptional.
  • When there is breaking news we are able to live stream to multiple websites from the Ustream app. It's as easy, or maybe even easier than Facebook live.
  • Reliability is extremely important to our company and I can't recall a single instance of downtime with Ustream in the past 3 years.
  • The quality of the stream is exceptional. The live stream of our newscasts looks nearly as good as our HD broadcast.
  • Improved metrics would be helpful. I would like to see more robust metrics in the future.
  • I don't like that there is a large fee to have a VAST tag applied to each channel.
We have increased sales by not only selling preroll ads on several of our streams but also by selling commercials within the stream and sponsors. We have the rights to broadcast and stream high school state tournaments in North Dakota which draw viewers from all over the world and increase revenue in an area we weren't able to take advantage of 3 years ago.
Ustream had more experience than many of their competitors, they were also able to beat them on price. I have looked at Livestream and they seem to be geared more towards broadcasters and news outlets. They offer easy to use and affordable cameras, revenue sharing ads and many other features that are attractive.
Weather in North Dakota and Minnesota is always unpredictable. We use Ustream to live stream important weather info to our website, Facebook and our weather app. When the power is out our viewers know they can count on us to live stream breaking weather information on our website, app and Facebook.