IBM Cloud Video as Convention Viewing/Library experience
November 09, 2017

IBM Cloud Video as Convention Viewing/Library experience

Jahan Shafizadeh | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Streaming Manager for Enterprise (Ustream Align)

Overall Satisfaction with IBM Cloud Video (including Ustream)

Team was well staffed and turned around requests and updates quickly. Team very responsive and held meetings as often as asked. Great group of people to work with.
The solution met our product objectives and delivered on time, on budget, on quality.
It is being used as a video library and a live stream/chat platform to supplement our convention efforts. It is currently being used by our Field/Events department and Technology. This platform is for our field and customers. It is not for employee training. This platform solves how we share the viral R+F culture without having to be in person and makes that experience evergreen.

Pros

  • Uptime, load and performance robustness.
  • Fast development team and detailed understanding of business requirements/user needs.
  • Great user experience and digital product. Our customers loved it.

Cons

  • Not many. Some features had to be custom built. Some should have been native to the platform.
We achieved the ability to deliver a high quality, highly usable, very robust convention experience for those that could not appear in person. They were able to chat with each other and feel like they were in person. We also sold the platform to our consultants and achieved our sales targets.
Video streaming and video libraries. Great applications of the platform.

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