IBM is awesome for internal broadcasts even a novice can get to an amazing standard with their platform
November 09, 2017
IBM is awesome for internal broadcasts even a novice can get to an amazing standard with their platform
Score 8 out of 10
Vetted Review
Verified User
Software Version
Streaming Manager (Ustream Pro Broadcast)
Overall Satisfaction with IBM Cloud Video (including Ustream)
We use it for internal communication broadcasts, e.g. town halls etc.
Pros
- Ease of use ; continually improving user platform
- One easy upload when streaming rather than sending a multi-version up like some people have to, IBM has taken the hard work out of the streaming element leaving me to concentrate on the quality of the audio and video, the experience for the viewers and satisfaction.
- Scott Grizzle is a legend. Also Jose Velenquez without both of whom, when we were first looking at IBM Cloud made it possible for us to trial before we bought this was instrumental in getting it signed off.
Cons
- Get the UK support team set up ASAP, I know you are getting one set up but this should be done. What's already a big selling point for your competitors is tech support in GMT hours or local to the country of the account holders' territory.
- You should be offering suggestions for redundancy of network. So offer an encoder that has let our 4g bundled to negate fears of upload issues for users.
- Recommend suppliers for a kit not just recommended hardware. If I could I'd set up a training facility and travel around to your new customers and teach them how to stream.
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