Love this product
November 08, 2017

Love this product

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Streaming Manager for Enterprise (Ustream Align)

Overall Satisfaction with IBM Cloud Video (including Ustream)

Couldn't have been easier to use. We have multiple pieces of hardware that UStream supports natively, it is as close to plug and play as I have ever seen in a software/hardware solution. It was up and running with in 60 seconds of our account being active. Easy as it gets.
Couldn't be more simple to use, and to understand the option on various menus with in the dashboards. I was able to train several people on how to manage content and approved viewers so that the burden is not all on me. They were able to use the system without my help after just one short demonstration. Having a dedicated account rep is also a huge help with training although I personal have never had to use mine.
We have been using IBM Cloud Video to broadcast company meetings to all our locations across the globe. It has always worked flawlessly regardless of the location of the viewers, or the platform the view it on. The available metrics and tracking are super useful too. I can't recommend this product highly enough, to be honest.
  • SSO integration
  • Audio and Video Quality
  • Cross Platform compatibility
  • Sometimes the delay becomes an issue, but this is not unique to Ustream.
  • Service is somewhat expensive.
  • Is it Ustream or is it IBM Cloud Video? This can be a little confusing for some people.
We have been able to ensure that each employee is able to view company-wide meetings and broadcasts with certainty. We have also been able to point out to people who are remote that tend to complain about not being able to see the broadcast that we know exactly how much of the broadcast they actually watched, which has been hilarious because the never view the whole thing.
IBM Cloud Video really fit the bill for us on a secure channel where we could hold meetings with confidence that no unauthorized viewers were able to see the broadcast. The ability to upload videos and have data on who watched the video and the percentage of the video they watched is also awesome.

IBM Video Streaming Feature Ratings

Lead generation
Not Rated
Video personalization
Not Rated
eCommerce
Not Rated
Support for advertisements
Not Rated
Video SEO
Not Rated
Integration to Marketing Automation
Not Rated
Integration to Salesforce.com
Not Rated
Integration to Marketo
Not Rated
Integration to HubSpot
Not Rated
Integration to Eloqua
Not Rated
Integration to LMS
Not Rated
Video access controls
10
User management
10
Video link sharing
10
Internal video
10
External video
Not Rated
Player customization
10
Embedded videos
10
Video quality / Bandwidth controls
10
Mobile compatibility
10
A/B testing
Not Rated
Streaming quality reports
Not Rated
Per viewer tracking
10
Per video tracking
10
Video analytics dashboard
10
On-Demand video
10
Live streaming
10
Impact of streaming on network
10
Video upload & format support
10
Video library / File management
10
Video portal
10
Audience polling
10
Audience Q&A / Live chat
10
Video comments
10