Great product for AI services
November 20, 2019

Great product for AI services

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with IBM Watson Assistant

We use python API for assistant skills for text-to-speech and NLP using resource API.
Text to speech works in both bands, narrow and broad. It provides different audio formats support.
Some issues to find APIs to list the assistants and get the information about them such as skills, etc. Without those API alternatively used V1 APIs to get the list of workspaces (skills), but still can't get the information about which skills are for specific assistants.
  • Best cloud services for AI.
  • Better API reference and documentation.
  • Better support on GitHub for fixing and feature.
  • Cost effective model.
  • Better roadmap can be done as per feedback of user or from GitHub request.
  • Fiddle Example for API testing to test accuracy of some API like NLP.
  • Speech-to-text stream sometimes give issues with wav format files.
  • Faster development.
  • Scalable product.
  • Cost-effective for small organizations.
We tried both for text-to-speech with different file formats and audio types. Better accuracy in IBM.
From past experience with IBM Watson Cloud.

Do you think IBM watsonx Assistant delivers good value for the price?

Yes

Are you happy with IBM watsonx Assistant's feature set?

Yes

Did IBM watsonx Assistant live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of IBM watsonx Assistant go as expected?

Yes

Would you buy IBM watsonx Assistant again?

Yes

Best scenarios for Watson Assistant: chatbot application and extraction of data by ingesting info.
Less appropriately depends on user requirement for some scenarios.