Obligation Management makes our end users' lives easier!
April 28, 2023
Obligation Management makes our end users' lives easier!
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Icertis
As the system admins, our team uses Icertis with several integrations to manage obligations and commitments for the end users. They are able to track their SLAs digitally and in real-time to receive credits for the business when their is downtime, etc. This was a really cumbersome process before they were in the system, and details were often overlooked. Now, we are saving the company time, and money with our favorite ICI feature- Obligation Management!
- Obligation Management
- Discover AI
- Elastic Search capability
- Discover AI
- customer service
- support tickets meeting deadlines
- reduced time spent on contracts due to reusable templates
- increased revenue due to improved entitlement and obligations management
Do you think Icertis delivers good value for the price?
Yes
Are you happy with Icertis's feature set?
Yes
Did Icertis live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Icertis go as expected?
I wasn't involved with the implementation phase
Would you buy Icertis again?
Yes