Would NOT recommend.
September 07, 2018

Would NOT recommend.

Anonymous | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Software Version

iCIMS NOW

Overall Satisfaction with iCIMS Talent Acquisition Software Suite

The product is great. Mainly utilize the system for sourcing.
  • Sourcing
  • Process Flow
  • Too many bells and whistles.
  • Training is very poor for a robust system such as iCIMS.
  • Customer Service is very, very, very poor. Particularly the Account Managers. Will tell you anything to purchase/jupgrade the service.
  • Not a user friendly system.
  • Refusal to support decision to break ties with iCIMS has been costly.
  • Not a good overall experience.
The company representatives have proven to be deceptive as it relates to the contract. Told one thing when I signed the contract and another when I attempted to end it. Unbelievable. The account managers change every 3 months. No continuity in staffing. Not a good experience. Would not recommend to an enemy.

iCIMS Feature Ratings

Job Requisition Management
2
Company Website Posting
5
Publish to Social Media
5
Job Search Site Posting
4
Customized Application Form
3
Resume Management
1
Duplicate Candidate Prevention
1
Candidate Search
1
Applicant Tracking
3
Collaboration
1
Task Creation and Delegation
1
Email Templates
5
User Permissions
5
Notifications and Alerts
6
Reporting
8