1. Home
  2. Email Marketing Software
  3. iContact Reviews
  4. User Review of iContact
Best. Email Marketing Suite. Ever
Updated February 25, 2015

Best. Email Marketing Suite. Ever

David A Taylor | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with iContact

  • Easy to use UI makes building your emails a breeze!
  • The list import and building process is click and go.
  • The Spam check is one of the simple and most accurate that I have ever used.
  • If you are like me and prefer to build your own HTML and self-host then iContact is the best here. Nothing strange happens to the code when you import; click and go!
  • Added support for CSS Styles would be GREAT.
  • A device/client simulator for various devices and platforms would be awesome too!
  • Improve the list removal/editing process; its a little cumbersome.
  • I was able to be a one person marketing machine in many cases and touch many contacts way more effciently
  • The ROI was excellent and it increased the value of our lists
  • Allowed me to direct marketing to where it was most effective and target users with precision
iContact is my go to; What do you need to do? Do you audit your spam compliance, do you need a tool that provides great suggestions on how to optimize your emails for filters? Do you build your own or need a library of templates? how much Mobile support do you need? iContact might be the tool for you!

Using iContact

Well, the task that I would need for iContact would now fall into another department to handle but when and if I have a future need for iContact then I will not hesitate to utilize it; hands down, it was the best tool and UI that I have used. Easy to use, intuitive and effective. What more do I need? Best. Tool. Ever.

iContact Implementation

iContact Support

product knowledge, general best practices, tips and tricks and responsiveness
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
Immediate help available
Support cares about my success
Quick Initial Response
None
No - it depends on usage