Ideagen Quality Management is really user friendly and efficient when it comes to documentation
April 25, 2025

Ideagen Quality Management is really user friendly and efficient when it comes to documentation

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Professional

Overall Satisfaction with Ideagen Quality Management

Our company uses Ideagen for our CAPA system, training documents, supplier accounts and for all of our quality documents.

Pros

  • Customer Service is always friendly and helpful
  • Contents and Index has so many topics to review
  • Easy to use

Cons

  • Report Generator is a little hard to understand
  • Sorting through employees who are no longer employed
  • Sorting through people using more than one topic
  • It has saved alot of time not sending out emails to remind action owners of things due.
  • We have reminders set for the Document module when there is a draft awaiting approval and for when a document is released so those appropriate owners are aware and can take action immediately.
Its a great system to be able to access everything in one place.

Do you think Ideagen Quality Management delivers good value for the price?

Yes

Are you happy with Ideagen Quality Management's feature set?

Yes

Did Ideagen Quality Management live up to sales and marketing promises?

Yes

Did implementation of Ideagen Quality Management go as expected?

Yes

Would you buy Ideagen Quality Management again?

Yes

I love how you can customize reminders and escalations in the CAPA modules. having automated reminders sent to the action owners every week to alert them of what is due is so helpful with keeping people on track.

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